Returns & Exchanges
We want you to be completely satisfied with your Becksöndergaard purchase, which is why we offer a 30-day return policy on all items in their original condition. Whether the fit isn't right or you've changed your mind, our return process is designed to be simple and transparent.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.
Ship the Package
Attach the provided prepaid return label to your parcel and drop it off at your nearest authorized shipping point.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing